Terms of service

Terms & Conditions

Welcome to Pranavis Boutique. By accessing or purchasing from our website/social media pages, you agree to the following terms and conditions.

1. Products

  • All products are subject to availability.

  • We make every effort to display product colors and designs accurately, however slight variations may occur due to lighting, photography, or screen settings.

  • Customized outfits are handcrafted and may have minor design variations.

2. Orders

  • Orders will be confirmed only after successful payment.

  • Customized orders once confirmed cannot be cancelled or modified.

  • We reserve the right to refuse or cancel any order if required.

3. Pricing

  • Prices are subject to change without prior notice.

  • Discounts and sale offers are valid only for a limited period.

4. Shipping & Delivery

  • Delivery timelines may vary depending on location and product availability.

  • Delays caused by courier services or unforeseen situations are not our responsibility.

  • Customers must provide accurate shipping details while placing orders.

5. Returns & Exchanges

  • Returns or exchanges are accepted only for damaged or incorrect products.

  • Unboxing video is mandatory for claiming damaged or missing items.

  • Customized outfits are non-returnable and non-refundable.

  • Exchange requests must be raised within 48 hours of delivery.

6. Payments

  • We accept secure online payments through trusted payment gateways.

  • Pranavis Boutique is not responsible for payment failures caused by banking or technical issues.

7. Intellectual Property

  • All images, designs, logos, and content belong to Pranavis Boutique.

  • Unauthorized copying or usage is strictly prohibited.

8. Privacy

  • Customer information is kept secure and will not be shared with third parties except for order processing and delivery purposes.

9. Contact Information

For any queries or support:

📞 7670804548
📷 Instagram - Pranavis Boutique

10. Changes to Terms

Pranavis Boutique reserves the right to update or modify these terms and conditions at any time without prior notice.